U.S. Shipping and Delivery Policy

Where We Deliver

As part of the service provided by puracy, orders are delivered only within the United States. Every eligible U.S. order receives free standard shipping; international shipping is not offered. The purpose of this explanation is to make the applicable customer standard easy to follow.

Order-to-Delivery Timeline

Order processing normally requires 1–2 business days. After dispatch, estimated carrier transit is 4–6 business days, excluding disruptions outside the merchant's reasonable control. This is the operating standard followed by puracy. The detail is included here so customers can make decisions with clear expectations.

Address Accuracy and Delivery Problems

puracy applies this customer standard: Address changes cannot be guaranteed after handling starts. Send delivery or tracking issues to support@puracyblue.shop or call 512-680-8816; approved quality resolutions carry no return-shipping cost. It is set out to give customers a concise and transparent view of the applicable process.

How Tracking Is Provided

As part of the service provided by puracy, customers receive tracking information once the order ships, including the carrier tracking number needed to follow delivery progress. The information is provided to support informed purchase and service decisions.

Business Contact Record

• Brand/store name: puracy
• Contact email: support@puracyblue.shop
• Telephone: 512-680-8816
• Physical and return address: 4836 Clinton St, Buffalo, New York, 14224, United States