Contact Us

When Support Is Available

Under the customer terms maintained by puracy, our regular support schedule is Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Customers can reach the team at support@puracyblue.shop or 512-680-8816. The statement is included to make the related service expectation clear at a glance.

Order and Return Assistance

As part of the service provided by puracy, when contacting support about delivery, damage, a return, or an exchange, supply the order number and useful evidence. Unauthorized return parcels should not be mailed. This explanation is included so the customer process is clear before an order is placed.

Business and Return Address

The approach used by puracy is as follows: The complete physical address is 4836 Clinton St, Buffalo, New York, 14224, United States. This is also the default return address unless an approved return authorization supplies a dedicated destination. The purpose of this explanation is to make the applicable customer standard easy to follow.

Business Contact Record

• Store: puracy
• Customer-service email: support@puracyblue.shop
• Customer-service phone: 512-680-8816
• Business and return address: 4836 Clinton St, Buffalo, New York, 14224, United States